FAQ

Q. Where can I park?
A. Fifty South Sixth Parking, is located on Northwest corner of the intersection of Nicollet Mall and Sixth Street.

Purchase

Q. What methods of payment does 50southsixth.parkingguide.com accept?
A. Click and Park accepts Visa, MasterCard and American Express via our secure, online payment system.

Q. Is 50southsixth.parkingguide.com a secure site?
A. Yes. We use secure socket layer (SSL) technology to protect the security of your transaction. We also encrypt your personal and financial information as it travels over the internet, and store your financial information in encrypted form. Additionally, customer service representatives are not given access to your credit card information so you will be asked to verify complete information upon each call. Please see our Privacy Policy for additional information.

Q. Is my parking space guaranteed?
A. Yes. Once purchased, a parking space will be waiting for your arrival.

Q. Is my permit refundable?
A. All parking permits are non-refundable.

Q. If I do not have my printed permit, can I scan it through my Android, iPhone or Blackberry?
A. Unfortunately, we are unable to accept passes scanned from a smartphone device. You must scan the barcode upon entry and take the ticket that is issued to you. Insert ticket in the machine to exit.

Reserved Parking Passes

Q. What if I enter my personal information incorrectly?
A. Just call our Customer Service department at 612-371-0938 and a representative will gladly update your information.

Q. Can I print parking passes for any game ?
A. Yes, parking passes can be printed at any time; for any game during the season.

Q. If I cannot make the game after purchasing a parking pass can I transfer it to another party?
A. Yes. Parking passes are transferable between parties. This applies to same day events only. You cannot transfer passes to another event.

Q. How long will it take to receive my pass using the ePermit print at home option?
A. Upon completion of your order, an email is immediately sent to your email. Included in that email is a receipt for your records and a link to your ePermit. Please allow for emails from support@clickandpark.com as well as check your junk or spam folder.

Rescheduled or Canceled Events


Q. What if the event I have purchased parking for is rescheduled or canceled?
A. Event postponement and/or cancellation decisions are made by parking management. Typically if an event is postponed, parking permits will be honored at the rescheduled date and time. Cancelled events and associated refunds are given upon management instructions. Please contact Customer Service at 612-371-0938 for specific information regarding your event.